Returns & Exchanges
At BUILT, we stand behind the quality of our nutrition products and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we will work with you to make it right through a refund or exchange.
Check Eligibility
Ensure your request is within 30 days of delivery and that the product is in its original packaging with at least 75% of the contents remaining.
Contact Support
Email our customer care team with your order number and a brief explanation of why the product didn't meet your expectations.
Receive Authorization
Once approved, our team will provide you with a Return Merchandise Authorization (RMA) number and instructions for the return shipment.
Processing & Refund
After we receive your return, please allow 5-7 business days for your refund to be processed back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing